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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Morgan Chan

September 23, 2024

5  out of  5
rating by Morgan Chan
"Jerry has been my insurance agent for as long as I've needed insurance: a journey of 17 years and counting. Automotive, home, personal article policies, etc. He's extremely intelligent, has a laugh that fills a room, and treats me like a human (not a number on a spreadsheet). I recommend Jerry's capabilities every day of the week and twice on Sundays."
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Scott Chan

September 23, 2024

5  out of  5
rating by Scott Chan
"We have been with Jerry and his staff for many years. They are always quick to respond. Most importantly, they are knowledgeable in all lines of Insurance. Jerry is friendly and always available."
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Patty Chan

September 23, 2024

5  out of  5
rating by Patty Chan
"Jerry has been our agent for many years, and we wouldn't trust anyone else with our insurance and financials needs!"
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Boone Docker

March 25, 2024

5  out of  5
rating by Boone Docker
"My experience in Jerry's office was excellent. The atmosphere is very inviting, Jerry and his staff provided great customer service and was very knowledgeable about my insurance needs."
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Trisha Burke

March 24, 2024

5  out of  5
rating by Trisha Burke
"State Farm Agent Jerry Johnson has always been a helpful and reliable source for our Insurance needs. His personal attention to our inquires and claims have been outstanding. We would highly recommend Jerry Johnson and State Farm."
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Chrisna Sam-EL

March 22, 2024

5  out of  5
rating by Chrisna Sam-EL
"Austin w customer service, explains and simplifies polices super duper easy for my genz brain."
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Cindi Barker

March 22, 2024

5  out of  5
rating by Cindi Barker
"Looking for a great insurance agent check out Jerry Johnson. He was able to answer all my questions and made the whole process easy. You can call and go to his office. Either way you will be treated like royalty. Highly recommend!!"
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Aushuma

March 22, 2024

5  out of  5
rating by Aushuma
"Friendly and efficient agent and office team always there to help you with your insurance needs."
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Heather G

March 13, 2024

5  out of  5
rating by Heather G
"Always helpful and ready to answer questions"
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WC Edgar

November 24, 2023

1  out of  5
rating by WC Edgar
"If I could give this shyster a 0-star review I'd do it. He has caused considerable financial strain on our family due to the poor service we received with State Farm for 2 1/2 years while living in the greater Phoenix area. We had moved from Austin to Phoenix and needed homeowners insurance which we bundled with our auto insurance. I added an inland marine policy for my professional music touring gear. Now you have to remember, my wife and I had an impeccable record having only filed ONE claim in the past five years and we both had an excellent motor vehicle record. Things were going great, Jerry was a friendly (maybe a little too friendly) guy and we fell for his line about how he could help us with our insurance needs. One Saturday while we were in Home Depot in Surprise we came back to our vehicle only to discover it had been victim of a hit and run. Jerry had us get him the police report which stated it was a hit and run and an UNATTENDED vehicle. They paid the claim and we got our vehicle fixed. Sometime later I called Jerry and stated I had a few small chips in my pickup windshield and could they send Safelite out to repair them. He stated that State Farm doesn't have a deductable on glass breakage and I should take my truck in and they would replace the windshield at no charge. So all is fine and good, we moved to KC and I took all of my policies into the local State Farm office wanting to get insurance on our new home PLUS auto insurance on both of our vehicles. I found out there and then that every claim we turned in to State Farm went against our record including State Farm blaming us for the hit and run of our UNATTENDED vehicle PLUS calling it a claim when he told me to just drop it off to get the windshield replaced. So folks, now our insurance rates have all doubled DUE TO THE CLAIMS that were NOT our fault which have caused us considerable financial strain. We still drive the same old 2006 Avalon and the same old 98 Chevy Silverado. State Farm agents are all crooks & are not looking out for your best interest. They all talk a big talk about their golf games and act like they're your friends but when it comes right down to it stab you in the back while taking your wallet. I had an aunt & uncle that were both State Farm agents in Glendale/Peoria in the 60's and they'd turn over in their graves to see the injustice this guy did us. So we have 4 more years of high insurance prices thanks to Jerry Johnson's State Farm lies, as if the world wasn't a bad enough place these days... William Edgar"
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Brittany Ginsburg

August 16, 2020

5  out of  5
rating by Brittany Ginsburg
"Everyone is amazing and such amazing service. Definitely see them for all your insurance needs"
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Danny Pereida

January 11, 2020

1  out of  5
rating by Danny Pereida
"Been insured with State Farm over 1 year. Called the office two separate times and personally talked to Ben about updating my number and address on file on Two separate occasions. He failed to do so and I am forced to call the 1800 number to get anything actually done. Poor customer service at this local office."
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Robert Montano (Pharoh)

September 29, 2019

5  out of  5
rating by Robert Montano (Pharoh)
"Jerry and his people are always willing to help with anything you need. I've had them for 14+ years and I wouldn't even think about any other insurance company."
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Jay Jay

September 15, 2019

5  out of  5
rating by Jay Jay
"Awesome service. This is why I like small businessman. They truly care about their customers."
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Steve Cushing

February 19, 2019

5  out of  5
rating by Steve Cushing
"Jerry was very efficient and patient with us. He walked us through the process and made us very comfortable. Our experience with Jerry was excellent and I will recommend him to all our friends and family."
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Sara Johnson

May 31, 2018

5  out of  5
rating by Sara Johnson
"Excellent customer service! My family has been insured with this office for two decades and they have never let us down. Ryan was such a huge help taking care of everything from my cars to credit cards. Love seeing these friendly faces every month!"
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CountryGirl Kate

January 29, 2018

5  out of  5
rating by CountryGirl Kate
"Always very friendly and kind....taking care of ALL my insurance needs effectively and efficiently. 👍👍 I've been insured, through this office location, for 30 years. ⭐⭐⭐⭐⭐"